1. Introduction

“You” refers to any user accessing our website, submitting data, or interacting with our platform or agents. At Awera Aroma, we truly value your time, trust, and feedback. If you have any suggestions or queries, please contact us at support@wholesalesnz.com or visit our office.

We are committed to protecting your personal data. Your privacy is extremely important to us, and we use your information strictly in accordance with this Privacy Policy.

2. Information Collection & Usage

When you place an order on wholesalesnz.com, we collect essential personal information such as your name, phone number, address, email, and payment details. This information allows us to:

• Process and deliver your order.

• Contact you regarding updates or issues.

• Improve our customer service and website functionality.

• Protect against fraudulent activity.

Your data is securely stored and used only for legitimate business purposes.

3. Data Storage & Retention

Your information is retained only as long as necessary for processing or as required by law. If you do not log in or submit data, you remain anonymous during your visit. We can only identify you through your login credentials.

4. Sharing with Third Parties

Certain data (like your address and phone number) may be shared with our logistics partners for order delivery. We do not sell, rent, or trade your information without your explicit consent. Any data shared is only to fulfill your order or legal obligations.

5. Use of Cookies

Cookies help personalize your experience and enhance functionality such as remembering login details and tracking shopping preferences. You can choose to disable cookies in your browser, but some features may not work properly without them.

6. Security

Your personal data is stored on secure servers located in Pakistan and protected by advanced firewalls. All payment processing is done via secure, encrypted gateways such as Easypaisa or other SSL-encrypted services. We will never ask you to share credit/debit card information via email or unsecured channels.

7. Consent

By using our website, you consent to the collection and use of your information as described in this policy. We may update this Privacy Policy at any time, and we encourage users to review it periodically.

8. Fraud Protection

All orders and payments on Awera Aroma go through authorized, standard services. Any suspicious activity may be investigated and reported as necessary.

9. Third-Party Links

We may share links to external websites. Please note, we are not responsible for the privacy practices of third-party sites. We advise users to review the privacy policy of any external site before submitting personal information.